Data Protection

ST77 Privacy Policy – How We Protect Your Data in Pakistan

Your privacy matters to us. This Privacy Policy explains exactly what personal information ST77 collects when you use the platform, why we collect it, how it is stored and protected, and what rights you have over your own data. Please read this before or shortly after creating an account.

Last Updated: January 2026 Applies to all ST77 account holders

How ST77 Handles Your Privacy

Six core privacy principles that guide how we treat your data on the ST77 platform.

Encrypted Data Storage

Personal information and payment data stored by ST77 is encrypted using industry-standard protocols. Your CNIC details, payment method information and account credentials are never stored in plain text.

No Sale of Personal Data

ST77 does not sell, rent or trade your personal information to third parties for their own marketing purposes. Your data is used only in connection with running the ST77 platform for you.

Minimal Data Collection

We collect only the data we genuinely need to operate the platform, process payments, verify identity and provide customer support. We do not collect data beyond what is necessary for these purposes.

Secure Payment Processing

All PKR transactions through JazzCash, Easypaisa, Raast and Bank Transfer are processed over encrypted connections. ST77 does not store full payment credentials on its own servers.

Your Right to Access

You can request a copy of the personal data ST77 holds about you at any time. You also have the right to request corrections or, in certain circumstances, deletion of your data.

Marketing Opt-Out

If you do not want to receive promotional emails or push notifications from ST77, you can opt out at any time through your account notification settings. Opting out of marketing does not affect your account access.

1 Introduction

This Privacy Policy describes how ST77 (referred to as "ST77", "we", "us" or "our") collects, uses, stores and protects personal information when you use the ST77 platform, including the website at st77.onl and the ST77 mobile app for Android and iOS devices.

By registering an account with ST77, you confirm that you have read and understood this Privacy Policy and that you agree to the collection and use of your information as described here. This Policy should be read alongside our Terms and Conditions, which form the full agreement governing your use of the platform.

We take the privacy of our players seriously. Pakistan has a growing digital payments ecosystem and a large population of mobile-first users — we understand that trust in how a platform handles your data is just as important as the quality of the games and payment experience it provides.

Who This Policy Applies To

This Policy applies to all visitors to st77.onl, all registered ST77 account holders, and all users of the ST77 mobile app. It covers data collected through all platform interactions including registration, deposit and withdrawal activity, gameplay, customer support queries, and use of the live chat feature.

2 Data We Collect

ST77 collects personal information through two routes — information you provide directly, and information collected automatically when you use the platform. Here is a breakdown of each category:

Information you provide directly:

  • Full name as it appears on your CNIC or official ID.
  • Date of birth (for age verification — ST77 is strictly 18+).
  • Mobile phone number linked to your account and your JazzCash or Easypaisa wallet.
  • Email address if provided during registration.
  • CNIC number or a copy of your identity document, submitted during Know Your Customer (KYC) verification.
  • Payment method details — your JazzCash number, Easypaisa number, Raast-linked IBAN, or bank account details for withdrawal purposes.
  • Any information you share with the ST77 support team through live chat, email, or in-app messaging.

Information collected automatically:

  • Device type, operating system version, and browser or app version.
  • IP address and general location data derived from it.
  • Session duration, pages visited, and features used within the platform.
  • Game session data including wager history, game outcomes, and session timestamps — retained for platform integrity and dispute resolution purposes.
  • Login timestamps and device identifiers.
Data Category Why Collected Mandatory?
Full Name Account identity and KYC verification Yes
Date of Birth Age verification (18+ only) Yes
Phone Number Account login, OTP verification, wallet matching Yes
CNIC Identity verification before withdrawal Yes (for withdrawals)
Payment Details Processing deposits and withdrawals in PKR Yes (for transactions)
Email Address Account communication and notifications Optional
Device & Session Data Security monitoring and platform improvement Automatic

3 How We Use Your Data

ST77 uses the personal data it collects strictly for purposes connected to operating the platform and providing services to you. The specific purposes are:

  • Account creation and management: Your registration data is used to create and maintain your ST77 account, verify your identity, and manage login security including OTP authentication.
  • Processing transactions: Payment details are used solely to process deposits and withdrawals in PKR through the payment methods you have linked to your account.
  • Identity verification (KYC): CNIC and related documents are used to verify that you are who you say you are, that you are over 18, and to comply with anti-money laundering requirements before processing withdrawals.
  • Customer support: Any information you share with the support team — including account details, transaction history, and game records — is used to resolve your query.
  • Platform security: Device data, IP addresses and session logs are used to detect suspicious activity, prevent fraud, and protect accounts from unauthorised access.
  • Service improvement: Aggregated and anonymised usage data helps us understand how players use ST77 and identify areas for improvement.
  • Responsible Gaming: Account activity data is used to identify patterns that may indicate problem gambling, enabling the platform to proactively offer Responsible Gaming tools.
  • Marketing communications: If you have opted in, ST77 may send you information about promotions, bonuses and platform updates. You can opt out at any time from notification settings.

4 Payment Data and Financial Information

All financial transactions on ST77 are conducted in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast and Bank Transfer. Given the sensitive nature of financial information, ST77 applies additional protections to payment data beyond the general data handling described in this Policy.

ST77 does not store full payment credentials — such as complete bank account numbers or JazzCash PINs — on its own servers. Payment processing is handled through encrypted channels, and the data transmitted is the minimum necessary to complete the transaction.

Your JazzCash or Easypaisa mobile number, or your bank IBAN for Raast and Bank Transfer, is stored against your account for the purpose of processing withdrawals. This information is encrypted at rest and is accessible only to authorised platform personnel for the specific purpose of processing your transactions.

Third-Party Payment Providers

When you make a deposit or receive a withdrawal via JazzCash, Easypaisa, Raast or a bank, the transaction also involves that payment provider's own systems and privacy practices. ST77 facilitates the connection but does not control what data those networks collect independently on their end. Please refer to the privacy policies of your payment provider for details on how they handle transaction data.

5 Cookies and Tracking Technologies

ST77 uses cookies and similar technologies on the website and within the app to make the platform work correctly and to improve the experience for players. Here is how cookies are used at ST77:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you are using the platform. The platform cannot work without these.
  • Security cookies: Used to detect and prevent fraudulent activity, including session hijacking attempts.
  • Analytics cookies: Used to understand how players navigate the platform — which sections are popular, where players encounter issues, how long sessions last. This data is aggregated and does not identify individual users.
  • Preference cookies: Remember your settings and preferences such as language and notification choices.

Most modern browsers and mobile devices allow you to manage cookie preferences through their settings. Disabling certain cookies may affect the functionality of the ST77 platform — in particular, disabling essential session cookies will prevent you from staying logged in.

6 When We Share Your Data

ST77 does not sell, rent or trade your personal information to third parties. We share data only in the limited circumstances described below:

  • Payment processors: Transaction data is shared with JazzCash, Easypaisa, Raast and banks only to the extent necessary to process your deposit or withdrawal.
  • Game providers: When you play a Casino game, the game provider's system receives session data necessary to run the game. Providers do not receive your financial or identity information.
  • Verification services: Identity verification may involve third-party KYC tools that process your CNIC or other documents to confirm your identity. These services operate under data processing agreements with ST77.
  • Legal obligations: ST77 may disclose personal data if required by law, court order, or legitimate legal process. This includes situations where there is a credible suspicion of financial crime, fraud or money laundering.
  • Business continuity: In the event of a platform acquisition or restructuring, player data may form part of the assets transferred, subject to the same privacy protections outlined in this Policy.

In all cases where data is shared with third parties, ST77 requires that those parties maintain appropriate data security measures and use the data only for the specific purpose for which it was shared.

7 How Long We Keep Your Data

ST77 retains personal data only for as long as it is needed for the purpose it was collected, or as long as required by applicable obligations. The general retention principles are:

  • Active account data: Retained for as long as your account remains open and active.
  • Transaction records: Financial transaction records including deposit and withdrawal history are retained for a minimum period to satisfy anti-money laundering obligations.
  • KYC documents: Identity documents submitted for verification are retained for the duration of the account relationship and for a defined period after account closure.
  • Support records: Records of support interactions are retained for a period after the query is resolved to allow for follow-up and quality assurance.
  • Closed accounts: When an account is closed, personal data is not immediately deleted in all cases — some information must be retained to meet legal and compliance obligations, after which it is securely deleted.

8 Security Measures

ST77 uses a combination of technical and procedural measures to protect the data it holds about players. These include:

  • SSL/TLS encryption on all data transmitted between your device and the ST77 platform.
  • Encryption of sensitive data stored in databases, including payment details and identity documents.
  • Access controls that limit which staff can view personal data, with access restricted to those who genuinely need it to perform their role.
  • Two-factor authentication for internal staff accounts that can access player data.
  • Automated monitoring for unusual activity patterns that may indicate a data breach or account compromise attempt.

No system is perfectly immune from attack. While ST77 takes its security obligations seriously and applies the measures above, we cannot guarantee that data will never be accessed in the event of a sophisticated breach. If a data breach occurs that is likely to affect your rights, ST77 will notify affected players promptly.

Your own security behaviour also matters. Use a strong, unique password for your ST77 account, enable any available two-factor authentication, and never share your login details with anyone.

9 Your Privacy Rights

As an ST77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team via live chat or email at [email protected]:

Right to Access

Request a copy of the personal data ST77 holds about you.

Right to Correction

Ask us to correct any inaccurate or outdated personal information on your account.

Right to Deletion

In certain circumstances, request deletion of your personal data — subject to legal retention requirements.

Right to Object

Object to the use of your data for direct marketing or profiling at any time.

Right to Portability

Request your data in a structured, commonly used format where technically feasible.

Right to Restrict Processing

Ask ST77 to limit how your data is used in certain circumstances while a query is resolved.

ST77 will respond to data rights requests within a reasonable time. We may need to verify your identity before acting on a request to ensure we are releasing or modifying data belonging to the right person.

10 Children's Privacy

ST77 is strictly an adult platform. We do not knowingly collect or store personal data from anyone under the age of 18. If we discover that a user who has provided personal data is under 18, we will close the account and delete the associated data as promptly as possible, subject to any legal obligations that require us to retain certain records.

If you believe a person under 18 has registered at ST77 or provided personal data to the platform, please contact support immediately at [email protected] so the matter can be investigated and resolved quickly. We take underage access to gaming platforms very seriously.

11 Changes to This Privacy Policy

ST77 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable standards, or to clarify existing practices. The most current version of the Policy will always be available at this URL, and the "Last Updated" date at the top of the page will reflect when the most recent changes were made.

Where changes are material — meaning they significantly affect how your data is used or what rights you have — ST77 will notify active players via in-app notification or email where an email address is on file. For minor clarifications or formatting changes, no separate notification will be sent.

Continuing to use the ST77 platform after a Policy update has been published constitutes acceptance of the revised Policy. If you disagree with a change, you may close your account by contacting support.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to understand more about how ST77 handles your data, or wish to exercise any of your privacy rights, please get in touch through one of the channels below. The ST77 support team is available 24/7 via live chat for general account and privacy queries.

Privacy Queries and Data Requests

Email: [email protected]
Live Chat: Available 24/7 from within your ST77 account dashboard.

Please include your registered phone number or account username in any data request so we can verify your identity and process your query promptly.

For concerns specifically about Responsible Gaming and the management tools available on the platform, please visit the dedicated Responsible Gaming page.

Your Privacy Is Protected at ST77 — Play With Confidence

ST77 keeps your personal data secure, your payments private, and your choices respected. Create your free account and start playing Casino games, betting on Cricket, or joining a Bingo room — knowing your data is in safe hands.

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